Features

When Black Friday comes…

This time last year, ‘Black Friday’ saw certain retailers descending into chaos due to often manic bargain-hunting on the part…

Five things you didn’t know about e-commerce

The UK is the number one country for online shopping in the world. Brits are spending more online than any…

See me, feel me

For retail guru Mike Still, product display is arguably the most powerful weapon a retailer possesses. It’s a shame then,…

It is easy being green

Jane Perrone talks about how to use ethical garden products to attract a more socially aware, and potentially more well-off,…

How to sell… garden tools

Geoff Hodge offers tips on how to steer your customers towards what they really need – and how to keep…

Make your presence felt: understanding the options for selling online

Martin Newman argues that ‘cannibalisation’ of in-store garden centre sales is an inevitable but necessary by-product of an effective e-commerce…

Here comes the sun

Don’t rely just on keen garden and plants customers to boost your mid-summer sales – Liz Dobbs suggests also targeting…

Information is power

  Keith Bateman discusses how garden centres can get more out of their electronic point of sale and retail management…

Turning customer service into sales

Dennis Reid explores how implementing a strategy to turn service into sales. When they can, shoppers will always choose control…

How to sell clothes

With non-core sales categories becoming ever-more popular, Jane Perrone discusses the most effective ways to sell clothes to garden centre…

Terrific at Twitter

Garden centre consultant Doug Stewart shares 10 ways to attract customers to your garden centre by creating an engaging, genuine…

Turning browsers into buyers

In the good old days shoppers – and browsers – were on a mission. They had a list, they knew…

How to sell… candles

The majority of consumers have noticed that garden centres stock great gift products and that you’re convenient places to buy…

Selling in a hectic world

In today’s evermore hectic world, the chances to slow down and relax become harder to find. We look for a…

David Standing: know your customer

David Standing, commercial director of AIS, discusses the importance of knowing your customer. Whilst it might be stating the obvious,…

Jeremy Davies: preventing customer theft

Jeremy Davies, managing director of GCS (GB) Limited, explains how to prevent customer theft. The issue of customer theft is…

How EPoS can help your garden centre

Keith Bateman from EPoS provider Davidson Richards introduces the electronic point of sale solution and how it can add profitability and efficiency to…

Guy Moreton: recruiting the right staff

  Guy Moreton, director of MorePeople, discusses how to recruit the right staff. I have been in the horticulture trade…

Keith Bateman: what to consider when reviewing an EPoS solution

Keith Bateman of Davidson Richards explains what to consider when reviewing an EPoS solution. EPoS and retail management is a…

David Standing: changing the customer demographic

David Standing, commercial director of AIS, discusses how to change customer demographic. Garden centres in recent years have been great…
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