April 26, 2018

Latest:

Lubera’s new edibles so far for 2018 -

Tuesday, April 24, 2018

Historic Farplants Launch: Small Plants for Small Spaces -

Monday, April 23, 2018

Profits bloom at Scottish garden centre firm -

Sunday, April 22, 2018

Is your website GDPR compliant? -

Saturday, April 21, 2018

Fosseway Garden Centre extension passed despite objections -

Friday, April 20, 2018

Food at Webbs at Wychbold garden centre wins Farm Shop & Deli Award -

Thursday, April 19, 2018

Garden centres hope for better weather after Easter washout -

Thursday, April 19, 2018

Abbots Leigh garden centre café reopens -

Thursday, April 19, 2018

Plowmans Garden Centre in West Parley ‘will remain open’ -

Tuesday, April 17, 2018

Haskins Garden Centres choose charities for the year -

Monday, April 16, 2018

Gardman Service Update -

Monday, April 16, 2018

Garden centres pray for better weather as sales slide -

Monday, April 16, 2018

Garden centre manager stole more than £30,000 from family business -

Wednesday, April 11, 2018

Strikes fire: Garden centre to reopen ‘as soon as possible’ -

Tuesday, April 10, 2018

Hayes Garden World increases revenue 110% thanks to temporary structure -

Tuesday, April 10, 2018

Owner of Plowmans Garden Centre in West Parley goes into administration -

Tuesday, April 10, 2018

‘Major damage’ in Stokesley garden centre fire -

Monday, April 9, 2018

Bents raises over £22k for Alzheimer’s Society -

Thursday, April 5, 2018

Notcutts celebrates success at its own annual conference and awards dinner -

Wednesday, April 4, 2018

Magical Hydrangeas launched into the UK with The Little Botanical -

Wednesday, April 4, 2018

GCR Feature: Enhance the customer journey to see loyalty bloom

Alison Brown, marketing manager at K3 CRM, looks at the ways garden centre retailers can integrate multiple data sets to better understand their customers and build loyalty Garden centres are finding themselves in a highly competitive market. While often this comes with an upturn in order books, many are looking at ways they can turn one-off purchases into repeat business. Many businesses in this space are familiar with the idea of using enterprise resource planning (ERP) systems to collect transactional data and purchase histories. But how many businesses are supplementing this with information on their customers from a customer relationship…

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GCR Feature: Follow the money – diversify

Garden centre design and business consultant Paul Pleydell argues that to thrive going forward, garden centres may need to diversify further Whether you love it or hate it, the internet won’t go away – and more importantly, neither will online retailing. The upshot is that as competition grows, trading online won’t get any easier, and neither will running a garden centre. What’s the way forward? I’ve helped in the strategic development of numerous garden centres, and each time I follow a simple process. This involves ascertaining where the business is at the current time, where it needs to be, and…

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GCR Feature: People counter and measuring footfall

Garden centres can and should take advantage of new technology, and one way to do this is by tracking footfall in your centre using video and Wi-Fi. Garden Centre Retail spoke to British company FootfallCam to find out more FootfallCam’s third generation counters use Wi-Fi to measure more than just the number of feet passing through your entrance. With this system, it’s possible to measure store front conversion, dwell time spent in store, returning customers and cross-shopping in different branches. Installation is straightforward, requiring only a Cat5e cable chased from the router to the counter – an easy job for an IT…

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GCR Feature: A quick bite: food service equipment

Gary Thacker, director of national accounts at foodservice equipment manufacturer Fri-Jado, advises garden centre caterers on using front of house counters to target a more diverse range of customer  Long gone are the days when visitors to garden centres were content with a pot of tea and a sticky bun. Today, garden centre restaurants attract a broad range of customers from senior citizens and families with children to ‘ladies that lunch’ and workers grabbing a bite to eat. To meet the demands of such a diverse range of diners, garden centres need to offer a variety of menu options all…

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Five smart and inspiring tips

summer

Garden Connect’s Edwin Meijer shares his top five smart and inspiring tips on using the advances in technology to increase retail sales. We’re living in an ever-connected world: the number of smartphones and tablets sold to senior citizens is still increasing and the youngsters have been addicted to their smartphones for years. How can you inform & inspire customers on the go? And how can your staff use smartphones to be more productive? Smartphone or plastic card? A lot of garden centres run loyalty schemes and are using plastic cards. Integrating schemes into smartphones enables a new range of features….

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GCR Interview: Mark Cleary, Old Railway Line Garden Centre

The Old Railway Line in Powys is one of the most highly regarded centres in the country, winning numerous awards in recent years. Here, the co-director of the company discusses the secret to its success What was the path that led you to open a garden centre? My wife Christina and I just fell into it – we had no professional training. There was no garden nursery in our area. Christina’s father had a little bit of land by the side of the road on his pig farm, and we put up an eight by six greenhouse with a small…

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Preparing for Christmas at Highfield Garden World

Christmas

At Highfield Garden World in Gloucestershire, they confirm their Christmas tree order around September and sell about 1,100 real trees every Christmas. The most popular choices are 6 foot cut non-drop trees, and around a third of their sales are rooted, potted trees. Jon Mason, Director and Planteria Manager at Highfield, expanded. “The total number of real trees we sell has increased from around 700 to 1,100 over the last couple of years. We think that may be due to less local demand, more than the increase in footfall we’ve been experiencing here. We all know, if last year’s tree was…

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GCR Feature: All fired up: Heating a garden centre

garden centre

How you heat your garden centre can encourage customers to browse for longer and keep stock dry. Specialists Powrmatic give us the lowdown An effective heating system will ensure that customers are comfortable during their visit and encourage them to browse for longer periods of time. As many garden centres have relatively low levels of insulation, the heating will also help to prevent condensation and stock damage. There are two types of heating technology that can be used to provide efficient solutions for the types of spaces found in garden centres. Where & when The heating system needs to suit…

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UK last in Europe to ‘turn on’ to robotic mowers latest research reveals

mowers

Research undertaken by Flymo has revealed that the UK is the last European country to turn on to robotic mowers. 75% of respondents are just not interested in robotic mowers despite huge popularity in Europe. Garden Centre Retail recently caught up with Flymo’s John Thompson, Product and Marketing Director to see why this is, and what retailers can do to change this. Since its invention 21 years ago, less than 4% of British adults have owned a robotic mower. Yet in Sweden, France, Germany and Switzerland sales of robotics now make up a big share of the lawnmower market. According to…

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INTERVIEW: Tillington Group appoint new chair

Tillington

There is a new Chairman of the Tillington Buying Group, following the retirement of Harry McDermid after 16 successful years. Dennis Espley, ex MD of member group Squire’s Garden Centres, is taking over. Garden Centre Retail caught up with Dennis to speak about his new role. What does your new role entail? The role is Chairman rather than CEO, so it’s about understanding what member companies Alton, Bents, Frosts, Squire’s, Van Hage, Otter, Ruxley, Hayes, Webbs, Sotsdale, Whitehall  want to achieve, co-ordinating this, and seeing it through. Why have you taken this role on? Harry McDermid was looking to retire…

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