January 22, 2018

Latest:

Wildlife World returns to Spring Fair in February 2018 -

Monday, January 22, 2018

Wyevale Nurseries landscape & amenity sales up by 20% -

Monday, January 22, 2018

Squire’s customers raise over £21,300 for local charities -

Monday, January 22, 2018

Garden centre in Devon wows customers with new cafe offering including ‘free from’ treats -

Friday, January 19, 2018

Catshill garden centre donates trees to Dudley Zoo -

Thursday, January 18, 2018

Shoulder To Soldier makes plans at the Bents community allotment -

Wednesday, January 17, 2018

Perrywood presents cheques totalling over £14,000 to chosen charities -

Tuesday, January 16, 2018

BBC comedian to compere GCA awards dinner -

Monday, January 15, 2018

Paradise Park Garden Centre supports town academy -

Thursday, January 11, 2018

New roads mean workers facing job losses at Willesborough Wyevale garden centre -

Wednesday, January 10, 2018

Bonningtons Announces New Website Launch -

Tuesday, January 9, 2018

Squire’s in Long Ditton is Garden Centre of the Year -

Monday, January 8, 2018

Donkey Sanctuary thanks Dunbar Garden Centre visitors for their festive support -

Monday, January 8, 2018

Record breaking growth for Farplants’ Christmas offering -

Sunday, January 7, 2018

Notcutts celebrates successful 120th year -

Saturday, January 6, 2018

Tong Garden Centre launches staff reward and recognition scheme -

Tuesday, December 19, 2017

Dogs met Santa at Squire’s -

Monday, December 18, 2017

Bunnings Warehouse opens its first store in South Yorkshire -

Saturday, December 16, 2017

Thieves steal thousands of pounds of stock from garden centre in Warmington -

Friday, December 15, 2017

Hawkesmill luanches new Geum For 2018 -

Thursday, December 14, 2017

How to sell clothes

Sell clothes

With non-core sales categories becoming ever-more popular, Jane Perrone discusses the most effective ways to sell clothes to garden centre customers These days you can pick up pyjamas from Tesco, order new shoes from eBay and pop into Primark for a new pair of socks. In other words, it’s a crowded market for clothing and shoes. And yet it can be a lucrative area for garden centres – either via concessions or direct sales. Who to sell to Take Wellington boots. Time was when the only welly you’d find in a garden centre would be cheap, green and not very…

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Terrific at Twitter

Twitter

Garden centre consultant Doug Stewart shares 10 ways to attract customers to your garden centre by creating an engaging, genuine presence on Twitter Twitter and Facebook changed everything. Just as the first telephone changed the way that companies communicate with customers, social media offers us an amazing opportunity to connect with our customers in a whole new way. Be interesting Imagine that you are having a well-deserved glass of ‘the usual’ in the pub after work. You chat with friends about the day – the highs, the lows, the amusing things that happened, the weather and of course the gossip….

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Turning browsers into buyers

Browsers

In the good old days shoppers – and browsers – were on a mission. They had a list, they knew what they wanted, and were highly focused. It was easy to meet the needs of those customers. A clean store and product on shelves was all that was required. Today when customers head to the high street – or the larger shopping malls – they are also on a mission. However, they are looking not so much for products but inspiration. They are browsers. And it is our job as retailers to turn them into buyers. Orientate yourself The first…

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How to sell… candles

Candles

The majority of consumers have noticed that garden centres stock great gift products and that you’re convenient places to buy gifts – including candles. Make the most of that and milk it for all it’s worth! One major gift area that has increased massively in recent years – and does have a connection to plants, and in some respects gardening – is candles. The new Royal Horticultural Society Fragrant Gardens Collection from Wax Lyrical is an obvious link for those who want a horticultural or gardening link. They feature original botanical illustrations from the RHS Lindley Library, combined with the…

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Selling in a hectic world

Hectic world

In today’s evermore hectic world, the chances to slow down and relax become harder to find. We look for a chance to go somewhere new, a relaxing change of scenery and a place and time to unwind and shed the stress and strain of modern living. So where can we go to do just that on a regular basis? Maybe our garden centres have something to offer. The fact that so many garden centres now feature on Tripadvisor made me realise how much we have in common with the cherished summer break. A visit to the garden centre takes the…

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David Standing: know your customer

David Standing

David Standing, commercial director of AIS, discusses the importance of knowing your customer. Whilst it might be stating the obvious, there really is no argument against adopting as a retail mantra: ‘find out what your customer wants and give it to them’. However, before you can set about doing that, the bigger issue in the first instance is whether you know what the customer wants. A lot of our independent members rely on their own hands-on experience and what they see in their stores. There’s nothing intrinsically wrong with that, but it doesn’t tell the whole picture and is unlikely…

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Jeremy Davies: preventing customer theft

Jeremy Davies

Jeremy Davies, managing director of GCS (GB) Limited, explains how to prevent customer theft. The issue of customer theft is one that is reported to be constantly growing for retailers of all sizes. According to the British Retail Consortium Crime Survey, customer theft accounted for 82 per cent of all retail crime by volume in 2012-13. This was the highest level for nine years, but just one in ten offences were reported to the police. The average value of customer theft increased by 62 per cent, to £177 per incident. Tell-tale signs of a shoplifter If your business is operating…

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How EPoS can help your garden centre

Keith Bateman

Keith Bateman from EPoS provider Davidson Richards introduces the electronic point of sale solution and how it can add profitability and efficiency to your business in the first of three instalments. EPoS (Electronic Point of Sale) is technology which enables efficient recording of the sale of goods or services to the customer, providing a fast and efficient way of dealing with customers and stock. An EPoS solution should help you manage your garden centre more efficiently and more profitably. The description ‘EPoS’ denotes your entire retail management solution which provides real-time sales transaction/stock information for back office management. As you’re in control of…

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Guy Moreton: recruiting the right staff

Guy Moreton

  Guy Moreton, director of MorePeople, discusses how to recruit the right staff. I have been in the horticulture trade since 1985, recruiting in the sector for 14 years and I am still amazed at the number of businesses that continue to make simple mistakes during the recruitment process – mistakes that if eradicated could seriously help reduce the risk of recruitment failure. We all know that the costs of poor recruitment decisions are huge, and not just in terms of a fee for the recruitment specialist but also the fact that the amount of time a ‘proper process’ takes…

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Keith Bateman: what to consider when reviewing an EPoS solution

Keith Bateman

Keith Bateman of Davidson Richards explains what to consider when reviewing an EPoS solution. EPoS and retail management is a way to help you manage your garden centre, improving efficiencies, customer service and ultimately the bottom line. It helps you control your products, pricing, promotions, stock, customers and suppliers across the business. Improving the experience and service at the tills for your customers, you have instant access to product and pricing information for customer queries. Handling the sale is more efficient, using the touchscreen tills with integrated chip and pin helping to avoid queues at peak times. What do you…

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