January 23, 2018

Latest:

Garden centres scoop top awards at GCA conference -

Tuesday, January 23, 2018

Smart Garden Products is bringing the Three Kings brand to Spring Fair -

Tuesday, January 23, 2018

Wildlife World returns to Spring Fair in February 2018 -

Monday, January 22, 2018

Wyevale Nurseries landscape & amenity sales up by 20% -

Monday, January 22, 2018

Squire’s customers raise over £21,300 for local charities -

Monday, January 22, 2018

Garden centre in Devon wows customers with new cafe offering including ‘free from’ treats -

Friday, January 19, 2018

Catshill garden centre donates trees to Dudley Zoo -

Thursday, January 18, 2018

Shoulder To Soldier makes plans at the Bents community allotment -

Wednesday, January 17, 2018

Perrywood presents cheques totalling over £14,000 to chosen charities -

Tuesday, January 16, 2018

BBC comedian to compere GCA awards dinner -

Monday, January 15, 2018

Paradise Park Garden Centre supports town academy -

Thursday, January 11, 2018

New roads mean workers facing job losses at Willesborough Wyevale garden centre -

Wednesday, January 10, 2018

Bonningtons Announces New Website Launch -

Tuesday, January 9, 2018

Squire’s in Long Ditton is Garden Centre of the Year -

Monday, January 8, 2018

Donkey Sanctuary thanks Dunbar Garden Centre visitors for their festive support -

Monday, January 8, 2018

Record breaking growth for Farplants’ Christmas offering -

Sunday, January 7, 2018

Notcutts celebrates successful 120th year -

Saturday, January 6, 2018

Tong Garden Centre launches staff reward and recognition scheme -

Tuesday, December 19, 2017

Dogs met Santa at Squire’s -

Monday, December 18, 2017

Bunnings Warehouse opens its first store in South Yorkshire -

Saturday, December 16, 2017

David Standing: changing the customer demographic

David Standing

David Standing, commercial director of AIS, discusses how to change customer demographic. Garden centres in recent years have been great at spreading the business risk away from weather dependent key seasonal times such as Easter and May bank holidays by diversifying from core horticulture related areas into other categories or services. This most notably began with Christmas decorations, a move which, if my memory serves me right, started at least 25 years ago and has since spread right across the sector and gone from strength to strength to the extent that, apart from some flagship department stores, they’re the first…

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Thermoflor’s Open Sky walkway

Thermoflor

A blog from Thermoflor The last edition of the Garden Centre Retail Magazine contained an interview with the general manager of Haskins Roundstone, the latest and largest branch of the Haskins chain in the UK. The establishment, which measures 9,300 m2 and was built in 2012, has an annual turnover of € 11 million and a workforce of 150. Thermoflor were responsible for the design and construction on the Haskins centre, which was one the greatest new-build projects of 2012 in the UK. Haskins opted to cover two-thirds of the retail area for outdoor plants with Open Sky roofs to enable…

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John McFarland: harness the love for homemade

John McFarland

John McFarland – from Sugar and Crumbs, a supplier of baking products to retailers which was established in 2013 – discusses how homemade food provides a business opportunity for garden centres. Consumer appetites are changing and homemade offerings provide a genuine opportunity for garden centres to steal a march on other foodservice operators and retailers. The appeal of homemade has been increasing for many years and was fuelled by the horsemeat scandal a couple of years ago. Almost half the UK’s population (49 per cent) now totally mistrusts the UK food industry, and 77 per cent of consumers consider it…

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Liz Dobbs: how green is your garden centre?

Liz Dobbs

Liz Dobbs ponders plastic remains in a garden and calls on garden centres to help their customers be more sustainable. It seems strange to question garden centres’ environmental credentials. After all, what can be greener than selling plants to create gardens? Yet the critics are there, and parts of the horticultural industry are a tad defensive about their green policies – possibly due to bruising from decades of the ‘peat versus peat-free’ debate. Critics are often dismissed with the sneer ‘they aren’t even horticulturists’, but do they have a point? The end result Granted, if you start at the beginning…

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Ian Boardman: developing your business and moving forward

Ian Boardman

Ian Boardman, garden centre growth specialist and director of his own company, IBBIS (UK) Limited discusses how to develop your business. Who was it who once said “If your business is not going forwards, then you are in fact going backwards”? This is probably truer today than ever. The pace of change in garden retail is massive. There are opportunities to be taken (or lost) approach taken by owners and directors. Who are the current customers, what do they want and what will the next generation want? These are all key questions which need key answers. What to do about…

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The benefits of biological fertilisers

fertilisers

Robert Patten, MD of PlantWorks, talks us through biological fertilisers and the opportunity garden centres have to expand their offering to the customer. We often assume our customers’ needs never change. They walk into a garden centre with a vision of how they would like their garden to look, and buy plants to suit. If we are being proactive we show them new plants, groups, or combinations to help them expand their vision. We lay out our shops so when the customer has their plants in their carts, they travel through the sundry sections to try and encourage the purchase…

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Achieving effective ‘point of sale’

Point of sale

Debra Jamieson of UK POS explains why using point of sale in your garden centre can prove useful and allow customers to understand your store a lot better. When retailers talk about point of sale (POS) equipment they are referring to a wide variety of signage and display products that can be used to draw the customers eye towards your store, encouraging them to enter and ultimately purchase items from you. A-boards, pavement signs, dump bins and leaflet holders are some of the most popular POS products in the retail sector but amongst these, there are certain materials that will…

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The interview process

interview process

Guy Moreton, director of MorePeople discusses the key steps in the interview process. The interview, in my opinion, is the most important part of the process; handled correctly even a candidate who is not quite right for the role will leave with a really positive impression of you and the business, but also you will have learnt something from the exercise that will benefit your business. Once a candidate has been short listed for interview they need to be invited in as soon as possible, so as not to lose momentum or their interest. Good candidates will more than likely…

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The customer journey: how to get them to shop the whole store

Customer journey

Mike Still discusses the importance of intuitive garden centre design in maximising potential footfall How often have you found yourself in a supermarket struggling to find what you wanted? Or, come to think of it, on any shopping trip where you become frustrated because you just cannot begin to know where to look? Invariably the larger the store, the harder it becomes. Now ask yourself how it left you feeling – confused and irritated, or as with many customers in that situation, annoyed enough to leave the store to go and buy from somewhere else. With this in mind, think…

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Keith Bateman: EPoS training in order to maximise your investment

EPos

  Keith Bateman of Davidson Richards discusses how to use EPoS training in order to maximise your investment. An EPoS and retail management system is central to your business, from helping the cashiers provide efficient service at the tills through to management and the back office team using the real-time information provided to make timely and confident business decisions. It makes life easier not harder, helping in day-to-day roles by streamlining mundane activities so you can all focus on more productive tasks. An effective EPoS system should be flexible, providing the relevant information your team needs in their specific role…

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