January 23, 2018

Latest:

Garden centres scoop top awards at GCA conference -

Tuesday, January 23, 2018

Smart Garden Products is bringing the Three Kings brand to Spring Fair -

Tuesday, January 23, 2018

Wildlife World returns to Spring Fair in February 2018 -

Monday, January 22, 2018

Wyevale Nurseries landscape & amenity sales up by 20% -

Monday, January 22, 2018

Squire’s customers raise over £21,300 for local charities -

Monday, January 22, 2018

Garden centre in Devon wows customers with new cafe offering including ‘free from’ treats -

Friday, January 19, 2018

Catshill garden centre donates trees to Dudley Zoo -

Thursday, January 18, 2018

Shoulder To Soldier makes plans at the Bents community allotment -

Wednesday, January 17, 2018

Perrywood presents cheques totalling over £14,000 to chosen charities -

Tuesday, January 16, 2018

BBC comedian to compere GCA awards dinner -

Monday, January 15, 2018

Paradise Park Garden Centre supports town academy -

Thursday, January 11, 2018

New roads mean workers facing job losses at Willesborough Wyevale garden centre -

Wednesday, January 10, 2018

Bonningtons Announces New Website Launch -

Tuesday, January 9, 2018

Squire’s in Long Ditton is Garden Centre of the Year -

Monday, January 8, 2018

Donkey Sanctuary thanks Dunbar Garden Centre visitors for their festive support -

Monday, January 8, 2018

Record breaking growth for Farplants’ Christmas offering -

Sunday, January 7, 2018

Notcutts celebrates successful 120th year -

Saturday, January 6, 2018

Tong Garden Centre launches staff reward and recognition scheme -

Tuesday, December 19, 2017

Dogs met Santa at Squire’s -

Monday, December 18, 2017

Bunnings Warehouse opens its first store in South Yorkshire -

Saturday, December 16, 2017

Jeremy Davies: putting security on your agenda?

Jeremy Davies

Jeremy Davies, managing director of Garden Centre Security, talks to Garden Centre Retail about putting security on the agenda. The BRC (British Retail Consortium) have recently launched their latest Best Practice Guideline for retailers, Tackling violence against staff. The guideline is intended to provide helpful advice to retailers of all sizes to help protect their staff from violence, threatening behaviour and abuse. They demonstrate action which can be taken by retailers to keep staff safe, from safety conscious design of the working environment to conflict management training and ensuring that there are effective procedures in place for when an incident…

Read More

Keith Bateman: How can EPoS reduce your costs?

EPoS

  Keith Bateman explains how EPoS can reduce the costs of your business. One of the most obvious reasons for garden centres to use an electronic point of sale (EPoS) retail management solution is to handle customer sales at the tills and provide great customer service in store. However, EPoS can bring much wider benefits to your business, helping you control costs and become more efficient so you ultimately improve profi s and your bottom line Real-time information For quick and confident decision making, you and your team need real-time information and retail intelligence at your fingertips. An EPoS solution…

Read More

Customer loyalty schemes: maximising the opportunities

customer loyalty

With garden centres enjoying high levels of customer loyalty, Keith Bateman says getting the most out of loyalty schemes makes good business sense. In today’s competitive world, satisfying customers’ needs is as fundamental as ever. Through understanding their individual buying habits and interests you can build a relationship and tailor your offering accordingly. Customers are rewarded for their loyalty resulting in repeat visits and further spending with you. With the sector typically enjoying high levels of customer loyalty, it makes business sense to maximise the opportunities available. Loyalty schemes are proven to be effective whether for a large or small single…

Read More

Concessions: a great opportunity to expand your appeal

Concessions

Garden Centre Retail talks to Emma Conroy, Head of  Concessions at Wyevale Garden Centres, about how concession retailing can complement a garden centre’s core offering. What are the pros of having concessions in a garden centre? Our customers are drawn to us first and foremost for our garden offer – plants, flowers, and horticultural expertise is our key differentiator as a retailer. But the garden centre is also a leisure destination, and concessions offer us a way to expand our appeal and give customers more reasons to visit us. Concessions in areas outside of our core focus – like pets,…

Read More

The benefits of an online presence

online presence

Ian Phillips -owner of Letsgoplanting – discusses the benefits of an online presence. Many company owners and managers believe that having an online presence means having a company website, but in fact this is only one element of it. Other examples would be to have a Facebook business page, a Twitter account, a blog or a Google + and Places account. There are many other possibilities such as Pinterest and other social media, and the amount of online presence can be measured in the number of sites an organisation has, which appear on the web. One of the greatest advantages…

Read More

Doug Stewart: 10 ways to boost sales in the planteria

Planteria

  Garden Centre Consultant Doug Stewart shares ten ways to add inspiration to the heart of every garden centre – the planteria. Filled with scent and colour, they are the very heart of any garden centre. They are our point of difference and the very reason for our existence. They are the vehicle through which we sell our credibility and our passion for plants and gardening. Garden retailing is all about creating great customer experiences. Our customers tell us they are looking for inspiration, so where better place to start to share our love of plants and gardening than in…

Read More

Click & collect: you’re missing a trick if you don’t

Click & collect

  Liz Dobbs – researcher, editor, writer and author on all things garden and plant related – discusses how to run a successful click & collect system in your garden centre. I’m a great fan of click & collect when it comes to non-gardening purchases, Christmas shopping in particular, and I’m not alone. Research by Barclays predicts a switch from home delivery to click & collect over the next three years. You might argue that garden centres stock a number of items that require home delivery due to size, weight and installation needs – and this is true – but…

Read More

Keith Bateman: The value of EPoS for smaller independents

epos

Keith Bateman discusses the value of EPoS for the smaller independent garden centres. For smaller independents, retail management is often done by experience, knowing the business inside-out, with stock control and reordering done by eye. Given that works for many organisations, at what point does EPoS (Electronic Point of Sale) become viable? There are some misconceptions about EPoS Systems. Firstly, that they’re only practical for businesses with large sites or multiple centres and secondly, that they need a huge team to run them. In our experience, smaller independents and a site with upwards of two tills can benefit from the greater…

Read More

Family business: The effect of emotions on decision making

Family business

Dr Nicola Davies – psychologist and writer – takes a look at decision making within family-run garden centres where emotions are often running high. When it comes to decision making in a family business, it’s often all too easy to let emotions rule so that you end up making choices that will be regretted later. In a family run garden centre it’s not just business, it’s personal for all involved and this can lead to some pretty heated discussions. So how do you keep the peace while making the best choice for your business? A seven step process To keep…

Read More

Edwin Meijer – get started with your web shop

Edwin Meijer

Edwin Meijer founder of Garden Connect – the provider of online marketing services to over 150 garden centres since 2002 – explains how to get started with your web shop. A lot of retailers complain about the online competition nowadays. Companies like Amazon are generating huge revenues in the UK and that revenue has to come from somewhere: brick and mortar stores like yours. Joining them by opening a web shop yourself sounds like a good solution, but is it really the best way forward? To start, most people are inexperienced with e-commerce and do feel that it’s quite easy…

Read More