April 25, 2018

Latest:

Lubera’s new edibles so far for 2018 -

Tuesday, April 24, 2018

Historic Farplants Launch: Small Plants for Small Spaces -

Monday, April 23, 2018

Profits bloom at Scottish garden centre firm -

Sunday, April 22, 2018

Is your website GDPR compliant? -

Saturday, April 21, 2018

Fosseway Garden Centre extension passed despite objections -

Friday, April 20, 2018

Food at Webbs at Wychbold garden centre wins Farm Shop & Deli Award -

Thursday, April 19, 2018

Garden centres hope for better weather after Easter washout -

Thursday, April 19, 2018

Abbots Leigh garden centre café reopens -

Thursday, April 19, 2018

Plowmans Garden Centre in West Parley ‘will remain open’ -

Tuesday, April 17, 2018

Haskins Garden Centres choose charities for the year -

Monday, April 16, 2018

Gardman Service Update -

Monday, April 16, 2018

Garden centres pray for better weather as sales slide -

Monday, April 16, 2018

Garden centre manager stole more than £30,000 from family business -

Wednesday, April 11, 2018

Strikes fire: Garden centre to reopen ‘as soon as possible’ -

Tuesday, April 10, 2018

Hayes Garden World increases revenue 110% thanks to temporary structure -

Tuesday, April 10, 2018

Owner of Plowmans Garden Centre in West Parley goes into administration -

Tuesday, April 10, 2018

‘Major damage’ in Stokesley garden centre fire -

Monday, April 9, 2018

Bents raises over £22k for Alzheimer’s Society -

Thursday, April 5, 2018

Notcutts celebrates success at its own annual conference and awards dinner -

Wednesday, April 4, 2018

Magical Hydrangeas launched into the UK with The Little Botanical -

Wednesday, April 4, 2018

The benefits of biological fertilisers

fertilisers

Robert Patten, MD of PlantWorks, talks us through biological fertilisers and the opportunity garden centres have to expand their offering to the customer. We often assume our customers’ needs never change. They walk into a garden centre with a vision of how they would like their garden to look, and buy plants to suit. If we are being proactive we show them new plants, groups, or combinations to help them expand their vision. We lay out our shops so when the customer has their plants in their carts, they travel through the sundry sections to try and encourage the purchase…

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Achieving effective ‘point of sale’

Point of sale

Debra Jamieson of UK POS explains why using point of sale in your garden centre can prove useful and allow customers to understand your store a lot better. When retailers talk about point of sale (POS) equipment they are referring to a wide variety of signage and display products that can be used to draw the customers eye towards your store, encouraging them to enter and ultimately purchase items from you. A-boards, pavement signs, dump bins and leaflet holders are some of the most popular POS products in the retail sector but amongst these, there are certain materials that will…

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The interview process

interview process

Guy Moreton, director of MorePeople discusses the key steps in the interview process. The interview, in my opinion, is the most important part of the process; handled correctly even a candidate who is not quite right for the role will leave with a really positive impression of you and the business, but also you will have learnt something from the exercise that will benefit your business. Once a candidate has been short listed for interview they need to be invited in as soon as possible, so as not to lose momentum or their interest. Good candidates will more than likely…

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The customer journey: how to get them to shop the whole store

Customer journey

Mike Still discusses the importance of intuitive garden centre design in maximising potential footfall How often have you found yourself in a supermarket struggling to find what you wanted? Or, come to think of it, on any shopping trip where you become frustrated because you just cannot begin to know where to look? Invariably the larger the store, the harder it becomes. Now ask yourself how it left you feeling – confused and irritated, or as with many customers in that situation, annoyed enough to leave the store to go and buy from somewhere else. With this in mind, think…

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Keith Bateman: EPoS training in order to maximise your investment

EPos

  Keith Bateman of Davidson Richards discusses how to use EPoS training in order to maximise your investment. An EPoS and retail management system is central to your business, from helping the cashiers provide efficient service at the tills through to management and the back office team using the real-time information provided to make timely and confident business decisions. It makes life easier not harder, helping in day-to-day roles by streamlining mundane activities so you can all focus on more productive tasks. An effective EPoS system should be flexible, providing the relevant information your team needs in their specific role…

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Jeremy Davies: putting security on your agenda?

Jeremy Davies

Jeremy Davies, managing director of Garden Centre Security, talks to Garden Centre Retail about putting security on the agenda. The BRC (British Retail Consortium) have recently launched their latest Best Practice Guideline for retailers, Tackling violence against staff. The guideline is intended to provide helpful advice to retailers of all sizes to help protect their staff from violence, threatening behaviour and abuse. They demonstrate action which can be taken by retailers to keep staff safe, from safety conscious design of the working environment to conflict management training and ensuring that there are effective procedures in place for when an incident…

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Keith Bateman: How can EPoS reduce your costs?

EPoS

  Keith Bateman explains how EPoS can reduce the costs of your business. One of the most obvious reasons for garden centres to use an electronic point of sale (EPoS) retail management solution is to handle customer sales at the tills and provide great customer service in store. However, EPoS can bring much wider benefits to your business, helping you control costs and become more efficient so you ultimately improve profi s and your bottom line Real-time information For quick and confident decision making, you and your team need real-time information and retail intelligence at your fingertips. An EPoS solution…

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Customer loyalty schemes: maximising the opportunities

customer loyalty

With garden centres enjoying high levels of customer loyalty, Keith Bateman says getting the most out of loyalty schemes makes good business sense. In today’s competitive world, satisfying customers’ needs is as fundamental as ever. Through understanding their individual buying habits and interests you can build a relationship and tailor your offering accordingly. Customers are rewarded for their loyalty resulting in repeat visits and further spending with you. With the sector typically enjoying high levels of customer loyalty, it makes business sense to maximise the opportunities available. Loyalty schemes are proven to be effective whether for a large or small single…

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Concessions: a great opportunity to expand your appeal

Concessions

Garden Centre Retail talks to Emma Conroy, Head of  Concessions at Wyevale Garden Centres, about how concession retailing can complement a garden centre’s core offering. What are the pros of having concessions in a garden centre? Our customers are drawn to us first and foremost for our garden offer – plants, flowers, and horticultural expertise is our key differentiator as a retailer. But the garden centre is also a leisure destination, and concessions offer us a way to expand our appeal and give customers more reasons to visit us. Concessions in areas outside of our core focus – like pets,…

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The benefits of an online presence

online presence

Ian Phillips -owner of Letsgoplanting – discusses the benefits of an online presence. Many company owners and managers believe that having an online presence means having a company website, but in fact this is only one element of it. Other examples would be to have a Facebook business page, a Twitter account, a blog or a Google + and Places account. There are many other possibilities such as Pinterest and other social media, and the amount of online presence can be measured in the number of sites an organisation has, which appear on the web. One of the greatest advantages…

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