Monkton Elm staff: A positive outcome

Staff members from a Somerset garden centre were recently (February, 2014) presented with certificates after completing their apprenticeship awards with Positive Outcomes.

The members of staff from Monkton Elm Garden & Pet Centre at Monkton Heathfield near Taunton completed the training, delivered by Positive Outcomes, which aims to improve development and skills.

Norma Moore, General Manager, said: “Chloe Heilbrohn, Craft Advisor, Dan Welch, Plant Advisor, Fiona Smart, Head of Plants, Gail Macrow, Craft Supervisor, John Osment, Plant Supervisor, Richard Pimm, Marketing, Trevor Hazelwood, Groundsman and Will Michieli, Plant Advisor, all received awards for completing the course.

“I would like to congratulate everyone on receiving their certificates and thank them all for their hard work at the garden centre. The training they received is already being put to good use.

“It’s important for our customers to receive a warm and friendly welcome at the garden centre and feel that they can approach any of our staff for help and advice. It’s extremely important that every staff member receives the best training and provides the best service.”

Positive Outcomes is an independent training provider offering qualifications in a wide range of sectors including IT, Business Administration, Customer Service, Retail, Sales and Estate Agency.

Clarissa Connor, Training Advisor at Positive Outcomes, said: “All of the team at Monkton Elm Garden & Pet Centre have proven to be great learners and have shown over the course of their apprenticeships, what excellent customer service and management skills they have.

“These qualifications have helped add to their knowledge and skills but have also benefited the garden centre as a business too. It has been a pleasure to work alongside them and help them with their development.”

For more information, please visit the independent, family-run garden centre, which is located just off the A38 at Monkton Heathfield between Bridgwater and Taunton or call 01823 412381.

Alternatively, please visit www.monktonelmgardencentre.co.uk, log on to www.facebook.com/Monktonelm or follow the company on Twitter by visiting www.twitter.com/Monktonelm.

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