Loyalty and satisfaction have always been at the top of the agenda for Bents Garden & Home and results from the Centre’s latest colleague survey would indicate that this commitment is appreciated by the vast majority of colleagues; 94% stating they ‘loved’ working at Bents whilst 92% would recommend Bents as an employer.
These fantastic figures are the result of Bents’ annual colleague survey which is designed to generate feedback and ensure colleagues are happy in their roles and their working environment.
Says Matthew Bent, Managing Director at Bents Garden & Home: “We are blown away by the results from this year’s survey and delighted that such a large percentage of our colleagues love working with us. Our people are hugely important to our family business as they are the ones who deliver the high levels of service we have established a reputation for.”
Bents has long believed in supporting its people, rewarding hard work and providing extensive company training as well as working with colleagues to develop their knowledge and skills.
This is reflected in the company’s GROW Leaders programme which identifies colleagues within the Centre and provides training for effective management and leadership skills. Bents is celebrating the graduation of its first four GROW Leaders, Zack Sargent, Paul Michaelas, Sharon Byrom and Amy Jones, all of whom have completed their training and have secured permanent managerial roles within the business.
A second GROW programme, GROW Supervisors, was also successfully completed at the end of 2017 which saw four colleagues experience life in all areas of the business, providing them with a wider exposure to retailing at Bents. Bethan Wylie, Paul Kniveton, Jordon Dilworth and Connor Taylor spent time with different teams and leaders, working on crucial skills required for future opportunities within the business.
Bents’ GROW initiative will continue in 2018 with the launch of a new programme starting in March.
As well as developing and retaining talent in the business, Bents is always looking for enthusiastic people to join its team and is currently recruiting for a number of roles across its retail and logistics departments.
For further information about career opportunities, and to apply, visit: www.bents.co.uk/careers