Oracle has announced that it has won the deal upgrade the Wyevale Garden centre EPOS systems. The deal is allegedly worth about £7.5 million. It will see the MICROS system Retail J replaced by Oracle Retail Xstore Point-of-Service, the latest MICROS hardware and Oracle Retail Customer Engagement. Oracle Retail consulting will complete the work.
It is part of a major transformation project that was started by the new leadership in 2014. Roger Mclaughlan Chief Executive Officer, Wyevale commenting in the 2016 annual report said: “A key focus of the strategy is for the Group to improve its core systems and processes. A project has been started to deploy a robust and scalable Enterprise Resource Planning system across the business, with plans to complete this deployment by early 2018. We have also made some significant interim improvements to our EPOS system and will implement a brand new system in early 2018. I am confident that this will deliver a vastly improved service to our customers whilst also making it more user friendly for our colleagues. “
The new ERP solution was not provided by Oracle. Instead Wyevale are implementing Dynamics AX. That Wyevale chose the Oracle Retail solution rather than K3’s DdD Retail EPOS solution is good news for Oracle. Wyevale will have considered using the retail-in-a-box. However, the strength of Oracle’s offering appears to have won out.
Andrew Parr, IT Director, Wyevale Garden Centres commented: “Oracle Retail Xstore Point-of-Service will deliver a substantially improved experience for both customers and colleagues and is the foundation for our future development of an integrated omnichannel platform. With the migration, we look forward to taking advantage of the benefits of the integration and modern functionality of the Stores Suite with the Oracle MICROS hardware.”